Tuesday, January 28, 2014

A Simple Guide to Making Connections at Conventions

Conventions are an excellent marketing and networking tool for many small to medium-sized businesses. When managed properly, conventions provide a great opportunity to attract customers, learn more about potential partners or vendors, and build a database of potential leads for the future. The largest conventions may put thousands of prospects within arms' reach of you, while smaller events offer the opportunity to mix and mingle with peers on a more intimate level.

If you're considering attending a convention, you need to start planning today. Learn how to choose the right event, what you need to keep in mind when networking, the importance of your booth, and what you should aim to offer those who stop by. Once you have these details under control, you'll be ready to make a lasting impression at your big event!

The Big Decision

There are a huge number of conventions and conferences each year -- most likely, more than one applicable to your industry or line of business. Choosing the right convention to attend is a big decision. Spend some time looking over the available information. How many other businesses similar to your own do you think will be attending?

In some cases, you may do better attending a smaller convention or one that doesn't specifically target those in your industry. You want a convention that will give you the chance to network with those who may utilize your product or service, as well as those who offer products you can use. However, if you can get your foot in the door of a convention where you won't have many direct competitors, you may be able to obtain leads that are more valuable.

Networking

While at the convention, put less emphasis on making sales and closing deals and more on making connections, building leads, and networking. Decide ahead of time which events you will attend and which you'll forego in order to operate your booth in person. If there are any social events, use them to reach out and speak to those you consider potential partners for the future.

Booth Matters

Your booth in the dealer or vendor area is an important marketing tool. Clearly, you want to keep it neat, orderly, and attractive to those who pass by. Additionally, you may want to offer something unique or special to encourage people to make the effort to come see you. Outside of attracting potential visitors, you want to make the booth experience "work." Make sure you're staffed with knowledgeable personnel and that you have samples, demonstrations, and (possibly) videos available, so you can showcase the key benefits your products and services provide.

The Takeaway

Whether you network with a potential client at a social event or an interested party stops by your booth, you want to provide a way for people to get in touch with you after the event. Start by making sure your business card stands out from the dozens of other cards attendees will pick up at the show. Have some brochures or handouts available, too. These will allow you to share more detailed information.

Collect key contact information from booth visitors, too, including email addresses, phone numbers, and social media profiles. Then, when the event is over, immediately make contact yourself. The goal is to build relationships that will be mutually beneficial now and in the future.

As you can see, there's more to think about when attending a convention as a professional than just putting on your name badge and showing up. Spend time planning for the big day (or weekend), and maximize the return on your investment of time and effort.

Tuesday, January 21, 2014

Using Innovation Hand in Hand With Consistency

Innovation is important for any successful marketing campaign. No company will remain on top if it continues to use outdated marketing techniques. Of course, that doesn't mean you should always look for the latest and greatest techniques. There are as many marketing schools of thought as there are marketing professionals. The key to successfully updating and innovating a marketing strategy is to find the balance between consistency and a willingness to try something new.

Identifying what's already working

To know when it's appropriate to change strategies and find ways to innovate, you must first evaluate how your original strategies are working. There are a variety of techniques you can use to judge the success of your marketing campaigns, including:

Share of voice
This is a great way to see how much 'buzz' a marketing campaign is generating. Share of voice essentially monitors how much the consumer base is discussing your company compared to the amount of time they spend speaking about your competitors. This information can help you determine how prevalent your brand is online, how familiar your name is to potential customers, and even how positively or negatively people think of your brand online. Free tools like Social Mention and Google Alerts are a great place to start.

Website traffic
Gauge how frequently people visit your company website now compared to how many page views you received before the campaign began.

Spikes in business
After implementing certain marketing techniques, such as a direct mail marketing campaign, watch for spikes in business compared to previous months.

Once you've determined the success of your marketing campaigns, you'll have a more accurate picture of what styles work best for you and your customers.

The value of remaining consistent

Continually changing your marketing strategies is rarely an effective approach. Marketing is all about getting your brand name in front of customers and convincing them that you're the company to turn to when they need the products or services you sell. Marketing campaigns that continually change are going to struggle with the basic goal of getting customers to recognize your brand. If your message and means of communication are constantly changing, potential customers will have a harder time trying to absorb what you're saying. If you try to use every marketing strategy, nothing will stick, and you'll end up spinning your wheels.

Successfully walking the line between consistency and innovation

When you're looking to successfully blend consistency and innovation, you must determine what works for you and branch out slowly from there. Isolate which techniques are working best. Is it Facebook? Is it direct mail marketing? Whatever the answer, that should be the basis for your marketing campaign.

Now, focus on learning how to take those specific strategies to the next level. Look for ways to shrink the sales cycle, so potential buyers are converted into paying customers more quickly and more efficiently. Investigate ways you can help that portion of your campaign reach more people. If direct mail has been a huge success, try to pinpoint what it is about the demographic you've chosen that has made the campaign so great, and then find more people who fit that demographic. If Facebook has brought in many new leads, determine what types of content are attracting the most attention, and work on developing similar lines. Make it easier for customers on social media to enter the sales funnel and improve ROI.

Innovation should never be done blindly. It should be done with specific goals in mind and to help improve existing successful practices. That doesn't mean you should resist trying something new, just that it should be done in a controlled manner and should not replace what has already been working. Innovation must work hand in hand with consistency if you hope to achieve the highest level of success.

Friday, January 17, 2014

What a Little Red Muppet Can Teach Startups

Do your children love Elmo? Depending on their ages, chances are they do. Few things bring more delight to children across the country than seeing the furry red character come on screen to sing or explore with children during the special segment, "Elmo's World."

Elmo is known for his fun-loving personality, his friendship with the other characters, and his tendency to use the third person, even when referring to himself. Elmo is a Sesame Street phenomenon, a favorite among preschoolers, and a popular toy and collectible as well. What many fans don't realize, however, is how close Elmo came to never even having a name.

Elmo comes to life

The voice actor Kevin Clash is largely credited for creating Elmo. Although the Muppet had been in use in the 1970s, it was difficult for other members of the cast to create a real personality and background for the little red guy. When Clash took over in the early 1980s, the story behind Elmo began to develop. He developed the personality quirks and voice for the character, and the writers began to be inspired to write the background and story for Elmo.

Clash began to bring Elmo to television appearances, and eventually Elmo became famous for even testifying before Congress. As Elmo grew in fame off the screen, he also began playing a much larger role on the show itself. The segment "Elmo's World" arrived in the 1990s, along with the famous Tickle-Me-Elmo doll and a variety of other popular movies and toys. Now it's impossible to imagine Sesame Street without him.

What we can all learn from Elmo

You wouldn't know from the number of books, movies, toys, and television appearances centered around Elmo how close the world came to never meeting this famous red character. The same could be said for any business or startup. Every new company can identify with the little red Muppet, sitting in the corner without much of a personality or backstory, but still trying to get out on the main stage.

The trick to success is to take what Elmo has taught us: that with determination, animation, love, and perseverance we can all make it to the top. No one handed Kevin Clash and Elmo their success. It was born out of inspiration and creativity. These qualities can help any company develop the reputation they need to become leaders.

Even though Elmo did not really make his way to the front and center until more than a decade after the show had begun, he has still gained a solid position as one of the main voices of Sesame Street.

In much the same way, no industry is ever entirely filled or has leaders so established that a newcomer cannot become an industry great. This should inspire those trying to break into their respective industries and remind those who are at the top that they should never take their position for granted. All companies should be working to remain on the cutting edge of what customers need.

Elmo is the furry red Muppet that has captured the hearts of children and adults for over two decades. While children may learn lessons from him about sharing and being a good friend, adults, too, can take away ideas that may help lead them in the business world. Elmo has asserted himself as an industry leader directly due to his creativity and determination, and he should serve as an icon of what these qualities can accomplish today for all of us.

Tuesday, January 14, 2014

Skating Towards Success

The winter Olympics are quickly approaching, and people around the world are preparing to tune in and watch their nations' athletes compete on the international level. The athletes are an amazing testimony to what the human body is capable of, and they often leave the rest of us breathless as we watch them complete complex maneuvers seemingly effortlessly.

One event that helps to truly capture both the strength and coordination of an athlete with flawless beauty is figure skating. Those competing are able to keep themselves perfectly balanced on thin blades while racing around the ice dancing and spinning. The performances are often inspirational, and the process these skaters take to reach this level is nothing short of incredible.

The training process

Often from a very young age, figure skaters who have begun to compete on increasingly higher skill levels will wake up before dawn, just to get a few hours of practice in before they attend school. Once school lets out, they're back on the ice, rehearsing and training for several hours before homework and bed.

As with many other elite athletes, homeschooling is not unheard of -- to give these hopefuls more time to train. Olympic dreams are what propel these athletes forward, and when we see them step out on the ice this winter, those years of preparation will come to fruition in that one moment in time.

One of the most important people in the lives of these young athletes is always the coach. Parents, friends, and family members can all offer support along with help getting the skater to their practices and competitions, but no one can compare to the coach when it comes to the potential success of the athlete. There are as many coaching styles and theories as there are people, and no one athlete is guaranteed to work well with a particular coach. The right coach and athlete relationship, however, has the potential to maximize the athlete's career.

What we can learn from Olympic figure skaters

For many business professionals, tasks that don't produce an immediately tangible result (such as marketing or networking) are the hardest to invest their time. Many of us would much rather focus on the business in front of us, even though solid marketing and networking offer us genuine room to grow.

We need to think like figure skaters. When they're getting up at 3:30 or 4:00 am to go train, they don't know for sure they're ever going to see the international stage. It might be years before they have the skills to travel and compete. This doesn't stop them or discourage them. Even when they don't see results right away, they keep trying until they succeed.

Similarly, success in business is never a one-person job. No one person is going to bring a company to the top, and no athlete can will themselves to the gold. In the same way, success in business means being careful and selective about who we choose as partners and allies. Solid partners can make an enormous difference in a company's growth and success, as we're able to trust these allies to have our best interest in mind.

As we all settle on our couches this winter to watch these amazing athletes from around the world, we should remember the work they enthusiastically did to get there, and it should inspire us. We can use that same work ethic to help bring our companies forward until we also obtain the gold.

Friday, January 10, 2014

Benefits of Bringing in the Experts

As business owners, we count on experts to save us time and money. On any given day, we might consult a financial advisor to help us with a major purchase or investment strategy. Or we might hire a sales trainer to oversee the development of our sales team or the implementation of a new sales strategy. Or perhaps we might engage a management consultant to look for ways to run our companies more effectively.

Whatever the need, it seems, an expert is there, ready to help.

One area where expert advice can be especially helpful is your company's marketing. Consulting an expert early in the planning process can not only save you time but also help you hone your campaign so it reaches just the right audience with a message they're ready to hear.

Unfortunately, trends in advertising and marketing can change at the drop of a hat. To make matters worse, what works well for one company or industry might not be right for another. Working with an expert who studies trends, yet also knows how to use more traditional means effectively, will help you decide which trends are worth your time and which to avoid. Their guidance can save you the time and effort involved in chasing bad opportunities.

So where can you find experts to help you grow your business? Start with your key suppliers. After all, helping you become successful is in their best interest, too. The stronger your company gets, the more opportunity your suppliers will have for future revenue growth. So tap their expertise whenever you can.

But how do you know who to turn to and who to avoid? First and foremost, look for experts who understand your goals and business requirements. Stick with those whose advice you trust based on previous experience. And make sure the expert is someone you feel comfortable working with on the project.

When you augment your own staff with a group of trusted experts from other fields, you strengthen your business in the most cost-efficient way. You get expert advice without adding to your payroll or ongoing business expenses. And that's a win for everyone.

Thursday, January 9, 2014

Planning an Integrated Marketing Campaign for the New Year

We're all connected to the businesses around us in a variety of ways: social media posts, direct mail flyers, advertisements in favorite magazines, commercials on television, and even ads pasted on the sides of buses. Many businesses, wanting to reach as wide an audience as possible, will advertise using a variety of channels. An integrated marketing campaign involves creating a clear, uniform message that will resonate across all of those channels, increasing name-recognition and driving sales. If that sounds like something your company is looking to do, here are some ways to start developing a plan.

Refining the brand message

Integrated marketing campaigns focus around building brand recognition. Take, for example, Apple. When someone views the Apple logo, they don't mistake it for an actual drawing of the fruit. They see the company associated with it and the crisp and clean nature of the technology it creates. The same goes for the Nike swoosh and the slogan "Just Do It." The logo actually inspires people to go out for a run. These brands have been immensely successful in determining their company message and sending it out uniformly across all channels.

It can seem overwhelming for a small business to compete with that level of success, but the key is to start simple. Determine what centralized message customers should draw from a commercial or ad. Summarize the top selling qualities of the business in just a few words.

Taking the message to the street

Remember that no one company can be everything to everyone. Instead, identify a central message and develop a targeted campaign that can be used across different advertising platforms. If a potential customer hears about your company on Facebook, they should come away with the same impression as someone who first heard your name on the radio. This will help them make the connection between the advertisements. Then, when they see a second ad on a bus while driving to work, they'll think, "Oh yeah, I've heard of those guys!" If the different ads had completely different messages, the odds of that prospect making the connection would be much smaller. For smaller and newer companies, this can be deadly.

Bring everything back

As you develop your message and the ads you want to use, remember to bring everything back to your website. For most companies, their website is a central point for attracting and engaging customers. This means that all advertising should work at steering people toward that site. Your website should provide contact information, more information about your products and services, and additional incentives to get prospects to buy from you.

Customers like things easy, though. Make sure your online ads provide a clear link that's easy, appealing, and straightforward. If customers have to look for it, chances are they won't. This part can be a bit more challenging with paper advertising, since few people are going to remember a long web address. To help these customers, consider adding a QR code or a simplified URL. Also try to keep the website address as catchy and easy to remember as possible.

Creating an integrated marketing campaign can be a fantastic business move. In the modern world, there are countless platforms for advertising and communicating with potential clients. A well-orchestrated campaign will not only reach a large audience, but it will also help increase brand recognition and drive people back to your website. The new year offers a perfect opportunity to get started with a bang by putting these marketing strategies to work for you.

Friday, December 27, 2013

The Art of Networking

Networking is a critical part of growing any business. It's through networking that people are able to make connections with potential customers and others in their field, which helps them grow their sphere of influence and get their name known. While many people understand the importance of networking, few people have the skills mastered that allow them to make full use of all its benefits. Here are some tips to allow even the greenest entrepreneur to master the art of networking.

Creating an Effective 30-Second Pitch
Once you've begun to develop your business, one of the most important marketing techniques you should master is the 30-second pitch. A 30-second pitch is a brief, easily understood summary of the business that you can give when you meet a new connection.

No one wants to listen to a long-winded explanation when they meet someone new. It will drive them away and make you seem less interested in forming connections and more interested in just selling. The pitch instead should be a brief introduction to what you do and intrigue the listener into learning more. Work on developing a pitch that's informative, but also informal in tone and easy to work into a conversation.

Mastering the Business Card
Like the 30-second sales pitch, the business card should be something that helps to capture a person's eye and tells them all they need to know about your business. Networking events typically involve exchanging countless business cards and speaking with numerous people. It can be difficult to keep track of everyone. Once the event is over, people will sit down and look at the business cards they collected. The ones they can connect with a face or that spark interest are the ones most likely to be remembered and entered into a contact list.

Make sure your contact information is easy to use and displayed prominently. The headline on the card should capture the essence of the business. Consider using a unique design that complements the card and represents you (or the person you're creating cards for). The more ways the card can stand out from the crowd, without being too crowded or distracting, the better.

Widening the Circle of Potential Connections
Networking is not just about meeting potential clients. It's also about meeting others within your own field. Others within the field can serve as advisers and mentors, helping new businesses to succeed. We all have different strengths and weaknesses. Developing a strong network within the field can lead to recommendations, partnerships on projects, and referrals from others whose strengths complement your own.

When working on creating this branch of the network, however, it's also important to reciprocate. Few people will be interested in getting to know and work with a person who doesn't seek to help others, too.

Forming Genuine Connections
The purpose of networking is not to offer a 30-second commercial that others will forget once it's out of sight. Networking is about developing genuine relationships.

When you take a person's business card, make sure you also take the time to follow up with them later on. Send cards for holidays and anniversaries. Make it a point to check in and make occasional conversations about topics outside of work to get to know the actual person.

People are more likely to want to do business with those they feel a personal connection with. Taking the time to develop these personal relationships can help improve your reputation and ensure you're viewed in a positive light by others in the business world.

Networking is an important part of developing a business. It's how many entrepreneurs gain mentors, friends, and business leads. Effective networking requires the ability to properly advertise your business while still maintaining an open and friendly demeanor. Keeping the above tips in mind will get you started on the exciting path of building a wide and complete network.

Thursday, December 26, 2013

Branding on a Budget: Four Steps for Brand Consistency

All companies can benefit from developing a consistent brand image. The brand definition and features may encompass everything from logos to color palettes to fonts, but it must be maintained consistently across marketing collateral, presentations, correspondence, and proposals. Your brand image may even influence your office décor, if you have logos or product photos as part of your furnishings. Keeping everything in sync is difficult, especially as time passes and the company grows or expands its product line. Here are a few tips to help you keep your brand elements consistent.

1. Develop a logo.
In the long run, it pays to have a professionally created company or brand logo as the centerpiece of your company's identity. A custom logo doesn't have to be expensive, but it should be simple, eye-catching, and unique.

Unless you're a graphic artist or you already have a great one on staff, work with a designer for logo creation. While there are libraries of standard logos you can choose from, it's worth it to have a logo custom designed by an experienced graphic artist who can capture the essence of your business. Try to resist the temptation to design your own logo using PowerPoint or a similar program because it will probably always look amateurish. You also won't be able to generate all the different file types you need for various media.

2. Pick a color scheme.
Once you've found a graphic designer to work with, ask him or her to create a corporate color scheme for you while they're working on the logo. The color scheme should include two or three colors that coordinate well together, and it should include light and dark shade variations of the chosen colors.

The experienced eye of a graphic artist will come up with fresh designs and color schemes that you'll love, even though you might not have considered them on your own. When you settle on your colors, you can ask the designer to provide the Pantone color code values and the CMYK equivalents to prevent inconsistencies that occasionally occur if people try to "eyeball" the correct shade on future documents.

3. Create a style set and templates.
If you use page layout or word processing applications, you'll want to create a custom style set that includes fonts, heading styles, margins, and spacing defaults so your documents always have a consistent look and feel. A graphic artist's expertise will come in handy here, too, by giving your documents an appealing look.

Consider installing the style set for new employees when they join your company, or have IT set them up for you, so employees automatically create consistently formatted documents and presentations. It's a huge time saver when you don't have to reformat every document before publishing it.

4. Post a branding "book" or style guide.
A style guide doesn't have to be complex, but it does need to make the guidelines for logo usage and other branding elements clear. To help ensure consistency, include the standards for color values, official product and company names, and links to corporate templates. It only makes sense to have a style guide if employees will use it, so try to keep it simple if you can.

Creating a recognizable brand requires consistency to avoid muddying brand identity. By following a few guidelines, you can help ensure that prospective customers will instantly recognize your brand.

Friday, December 20, 2013

Preparing a Sales and Marketing Plan for 2014

As the year draws to a close, many companies are preparing to review and develop their marketing plans for 2014. A solid marketing plan will articulate a vision for the company in the new year, including how the group is going to expand and what the revenue goals should be. Developing a solid plan requires quite a bit of forethought and planning. Here are the three steps that businesses should use to get themselves prepared for the upcoming year.

1. Determine where the company is going



It's not enough to simply say that the company is going to make a certain amount of money in the upcoming year. A good marketing plan will determine what markets, geographical areas, and populations the business can expand into and how that will affect revenue. There should also be estimations about how much the company is depending upon past customers returning and what percentage can realistically be expected to spend again.

2. See how the company is going to get there



This will encompass the company's plan to generate revenue and meet the goals described in step one. In 2014, there are a variety of marketing techniques that should be considered. A company can produce excellent copy or presentations, but without a solid, well-rounded marketing campaign, it will go nowhere. Everyone knows about the importance of working online, but many neglect the print world. Yet a stunning 73 percent of customers prefer to receive printed announcements rather than email announcements from their preferred brands. Consider some of the following marketing techniques.

Direct mail


According to Target Marketing magazine, direct mail had the highest rating for customer acquisition, contact, and retention ROI. One of the biggest problems companies face with direct mail is that few people are experienced with the medium and how to run a campaign. If this sounds familiar, work with someone who is used to this type of print marketing.

Print advertising


Customers have indicated that they prefer paper ads, especially when shopping. An estimated 69 percent of shoppers depend on newspapers for information about brands and deals.

Integrated marketing


Many people use their smart devices for nearly everything. While print advertising is effective, it often works best when integrated with online campaigns. For example, include QR codes on pamphlets to take people to the company website or ordering page. This will drive traffic and help you reach across demographics to include everyone on and offline.

3. Measure progress and revise when necessary



Schedule benchmarks throughout the year to see how well the company is reaching its goals. These benchmarks should be reasonable and take into account how much time marketing techniques require to be effective. For example, a new direct mail campaign may not be as effective when it is first launched. After a few mailings, however, customers may begin to recognize the brand and give it more recognition.

At the same time, the team must be willing to revise when necessary. If the company is falling short, examine the ROI of different lead generation and conversion techniques. See if revisions are possible or if the budget money would be better allocated elsewhere. If the company is surpassing expectations, revise expectations so as not to shortchange what the company is capable of producing.

Developing a successful marketing campaign is an important step in preparing a company for the upcoming year. Taking the time to research and create a practical plan will give everyone a clear picture of the expectations and will guide the business to the next level.

Tuesday, December 17, 2013

Understanding Authority: The Milgram Experiment

Back in the 1960s, Dr. Stanley Milgram conducted an experiment which was to become known as "The Milgram Experiment."

Dr. Milgram wanted to find out why so many people in Nazi Germany followed the orders of Hitler's regime with seemingly little questioning. He surmised that either the whole country was evil or that something else was at play. His experiment aimed at testing what that something else might be.

Dr. Milgram and his team devised a series of social psychology experiments. To get volunteers, they placed an ad looking for individuals who would be willing to administer a "learning test" to students.

When volunteers arrived at Dr. Milgram's lab, they were greeted by what seemed to be an authority figure wearing an official-looking coat. Volunteers were instructed to sit at a table with a rather intimidating-looking shock-generating machine on it. The machine had switches labeled with terms like "slight shock," "moderate shock," "danger: severe shock," and two others that simply read "XXX."

Each volunteer was to take on the role of the "teacher" in the experiment. The teacher was to deliver a shock to the student each time a wrong answer was given. While volunteers believed they were delivering a real shock to students, the students were actually volunteer actors who were pretending to be shocked when the switch was pressed.

With each incorrect answer, the level of shock was to be increased correspondingly.

Results of the Milgram Experiment

Dr. Milgram used the experiment to measure the level of obedience among his volunteers. How far would the volunteer "teacher" be willing to go in obeying the shock application?

This question was posed to a group of Yale University students who predicted that no more than 3% of the participants would deliver the maximum shock.

In reality, 65% of the volunteers delivered the maximum shock. This study was replicated several times under different conditions, but each produced similar results.

So why would seemingly normal people be willing to subject another person to possible life-threatening harm? Is it because all people are evil? Dr. Milgram didn't think so.

Appeal to Authority

The Milgram experiment seems to suggest that people place an immense amount of trust in authority figures. Even our own society seems to back up those claims.

A doctor tells us to take certain pills to cure an illness, and we obey without much questioning. A person steps on stage, appears on TV, or writes a book, and we immediately view them as an expert or authority, when in reality they may be far from it.

How This May Benefit You

The conclusion is clear. It's wise to always think and question any command, even when it's given by an authority. Yet, it's easier to follow the crowd and obey rather than use our brain cells to think.

Most people prefer to follow rather than to lead. It's uncomfortable to deviate from what everyone else is doing. It's a part of human nature.

We can benefit from understanding this experiment in a different way. Knowing that the majority of people listen to authority figures, wouldn't it be a benefit to be the authority figure in your field?

People like working with experts. They will often boast to their friends and colleagues that they have hired the leading firm to solve their problem.

Breaking from the pack and breaking the rules is not easy. It's extremely hard to do the first time. But once you do it a few times and see the benefits, it becomes a much more natural process than following the crowd.

Be the authority figure for your field in your market, so you can set your own rules.

Tuesday, December 10, 2013

Does Your Advertising Have a Goal?

You know all about the importance of setting personal and business goals, but what about setting goals for your advertising? Such goals are also important to the success of your sales and marketing efforts.

The three traditional goals of advertising are to inform, persuade, and remind. However, you should add one more goal to that list, especially if you run a small or medium-sized business. That goal is to break even on the cost of running your ad. If the ad makes money immediately, that's a bonus.

Why just break even?

Your strategy should be to create an ongoing relationship, not just a one-time transaction. You want to build a base -- a growing list of customers who come back to buy over and over again. Long-term growth and stability are the keys, not just one-time, short-term gains.

"The man who stops advertising to save money is like the man who stops the clock to save time." - Henry Ford


Advertising your business is important. Advertising your business on a consistent basis is even more important. Your business has to get noticed. It needs traffic, and that traffic needs to buy.

Instead of thinking about advertising your business as an expense, think about it as an investment. It's an investment with the goal of breaking even quickly while generating ROI for years to come.

Here are eight reasons you need to advertise consistently with a purpose and goal in mind.

  1. Get Noticed -- At any given time and in any market, only 2 to 4% of consumers are ready to buy what you sell. It's nearly impossible to predict when this group is going to actually make the purchase. They'll buy from the company that comes to the top of their mind when they're ready. The company that's most consistent in being seen and getting noticed will win the business most of the time.


  2. Remind Them -- People tend to forget quickly. Busy lives and long to-do lists can make anyone forget about your business. Just because you sent one postcard doesn't mean a prospect will remember your business when it's time to buy. In the advertising race, the tortoise beats the hare.


  3. Your Competition -- Your competitors won't quit advertising anytime soon. You shouldn't either.


  4. Shifting Quicksand -- Your market is constantly changing. You have to be nimble and adjust with it. Change up your ad copy and design. Test it, measure it, and tweak your ads until you achieve your desired return on investment.


  5. Momentum -- Advertising consistently not only informs your audience that you mean business but also serves notice to your competitors that you're in it for the long haul. Advertising boosts the morale of your own staff as well, signaling the vitality of your brand.


  6. Current Customers -- You know your competitors are nipping at your heels, trying to steal away your customers. Don't take your current customers for granted in your ad campaigns. Remind them on a regular basis the unique value you bring to the table and deliver for them. Don't assume they know already.


  7. Past Customers -- One of the fastest ways to boost sales is to reactivate past clients. Most customers leave a business because they feel unwanted and neglected. Tell them you're sorry and that you want them back. Give them an incentive to come back again. Many will come back. This time, don't neglect them. Communicate regularly and tell them that you appreciate their business. Advertising is not just for boosting sales; it also works for retaining customers. It's much cheaper to retain a customer than to find a new one. Advertising to current and past customers is an investment that makes lots of cents!


  8. Competitive Advantage -- Nothing helps you maintain a lead over your competitors like consistent advertising. Whether you're there now or you'll get there soon, once you have the lead, keep the foot on the pedal, so the competition has little chance of catching up.


You must have both strategic and monetary goals in mind when advertising your business. When done with a purpose and vision, your ad campaigns will produce real ROI and real customers who will pay you back for years to come. To start and build momentum, advertise consistently. You'll end up creating your own economy.

Tuesday, December 3, 2013

Community Care Marketing

If your business is looking for a creative way to increase name recognition and drive business, while at the same time giving back to your community and contributing to the common good, here are a few rewarding ideas to try:
  • Distribute exclusive coupons for customers who bring a canned food donation to support the local food shelf.

  • Post flyers at local organizations and sponsor a unique donation drive, such as "coats for kids" or "toys for tots."

  • Team with a local shelter, hospital, or church to organize a giving tree, and encourage customers to take a tag and donate items to those in need.

  • Find ways to encourage customers to participate in your goodwill efforts. For example, you could run a campaign such as "10 percent of all sales in December will be donated to XYZ charity."

  • Create name recognition by volunteering as a team at local non-profit organizations and by sponsoring local charitable events.

The holidays may be right around the corner, but it's never too late to make an impact in your community. You can easily use a mix of print media (posters, flyers, postcards, statement stuffers, etc.), social media (Facebook, Twitter, etc.), email marketing, and word of mouth to spread the word quickly. Think the Christmas season is sneaking up too fast? Create a New Year's campaign or a "giving hearts" campaign for Valentine's Day. The options are endless.

And remember, while our hearts go out to others during the holiday season more than any other time, there are always those who are less fortunate than we are and will appreciate our help throughout the year. If you make community caring campaigns a regular part of your marketing, your contributions and goodwill will surely come full circle, benefiting your business and the people who work for you.